FAQ'S

Design & Artwork
Box Materials & Printing
Orders & Prices
Sales
Shipping
Customer Support

Design & Artwork

Yes! We offer limitless customization, including size, style, material, print, finishes, and functional features for making your packaging as unique as your brand is.

We offer a glut of add-ons, including die-cut windows, handles, ribbons, closure mechanisms, inserts, and many more, according to your packaging needs.

We offer free design assistance, mockup kits, color schemes, printing layouts, and finishing options for impactful brand promotion.

Our experts can add magnetic lids, interlocking flaps, or snap locks for keeping products out of children's reach.

To choose the precise dimensions of boxes, consider product volume, weight, and their fragility level. After calculating your product length, width, and sizes, add 1-2 inches to each measurement for perfect product accommodation and impeccable appeal.

From shiny and fade-proof to eco-friendly finishes, we offer embossing/debossing, gloss/matte lamination, spot UV/AQ UV, aqueous lamination, and many more.

Absolutely! We customize boxes with PVC/PET window patches for product visibility.

You can send PNG, AI, PDF, PSD, JPG files via email or website upload.

Box Materials & Printing

We provide kraft, cardboard, rigid, corrugated materials, laminated cardstock, holographic, chipboard, paperboard, and textured paper.

We provide digital, offset, screen, and flexographic printing techniques.

Yes! We use fade-proof, food-safe, and water-based inks.

Yes, we offer recyclable kraft and cardboard materials to create eco-friendly packaging.

We offer CMYK, PMS, and metallic inks for vibrant packaging.

Yes, we print high-end designs using flexographic and digital printing techniques.

Orders & Prices

Yes! We offer a free sample kit upon your request. After confirmation, production starts according to your preference.

It takes 6–10 working days to customize and deliver the order. Rush production is also available.

Yes! Rush production is available for urgent deadlines.

Changes are only possible before production starts. Contact our team immediately for modifications.

We offer more than 100 boxes per order without compromising quality.

We offer exclusive discounts and special offers with no hidden charges.

Sales

Share your product dimensions and packaging needs, select a design, and submit the order online.

Yes, we offer exclusive wholesale rates on bulk and gift boxes.

No! Our pricing is fully transparent with no hidden charges.

If the order is damaged or there is any error in dimension, printing, or style, we provide a refund facility.

Fill out our quotation form on the website for instant pricing.

Shipping

Yes, we offer overnight and express shipping options.

We serve clients across the US and Canada.

You can cancel within 24 hours before production starts.

Delivery usually takes 6–10 business days depending on order size.

Yes, we deliver in San Francisco and all US states.

Customer Support

Our customer support team is available 24/7.

Contact our representative with order details for quick reordering.

Call 888-385-1812 or email sales@customdesignsboxes.com.

Yes! We always prioritize your feedback.

We will modify the design exactly according to your requirements.

Yes, contact our team via phone, email, or live chat for tracking updates.